Hello Carlos,
From your description, since you mentioned that the microphone doesn't work in both internal Mac and any external headset, this is more likely related to your Mac settings. Please make sure Teams has permission to use the microphone. You can go to System Preferences > Security and Privacy > under the Privacy tab > Microphone and check if Teams has the permission.
To enable JavaScript for Safari 3 or later on Mac OS X: Choose Safari Preferences. Click Security. Check the boxes next to Enable Plug-ins, Enable Java, and Enable JavaScript. Make sure this checkbox is not selected: 'Block pop-up windows.' Refresh your browser, either by using the keyboard shortcut Cmd+R. Fixes or workarounds for recent issues in Outlook for Mac. Outlook for Mac not launching from the Outlook icon on the dock. We’re working to resolve this.
Mac Webex Not Working On Mac
If yes, you can try unchecking it and reboot your Mac, then enable it to see if it can help.
If the problem persists, I would suggest you reinstall Teams and check the results. Besides, may I know if this problem happens to all callings and meetings in Teams?
Best Regards,
Sylvie
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Hello Carlos,
We haven’t heard back from you. Have you checked if the above reply was helpful?
Best Regards,
Sylvie-------------------------------------------------If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread.
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